Frequently Asked Questions

All PCGear peripherals come with a 2-year limited hardware warranty, starting from the date of purchase. This covers any defects in materials or workmanship. It does not cover damage caused by accidents, misuse, or unauthorized modification.

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on the destination. You can view the specific shipping options and costs for your region during the checkout process. Please check our Shipping Policy page for more details.

We offer a 30-day money-back guarantee on all products. If you are not satisfied with your purchase for any reason, you can return it for a full refund or exchange. The product must be in its original condition and packaging. To initiate a return, please contact our support team.

Our keyboards are fully compatible with Windows, macOS, and Linux. While our customization software is primarily designed for Windows, the keyboards' core functionality, including media keys, works plug-and-play on all operating systems.

For a light clean, you can use a can of compressed air to blow out dust and debris. For a deeper clean, carefully remove the keycaps using a keycap puller. Clean the keycaps with mild soap and water, and wipe the keyboard deck with a slightly damp cloth or isopropyl alcohol. Ensure everything is completely dry before reassembling.